Privacy Policy

This Privacy Policy explains how Falcon Prints processes personal data in connection with its website, inquiries, print services, proof review, and local delivery or collection arrangements.

Effective DateAs stated in policy

ScopeAll users of our services

QuestionsContact

01 · Purpose

How We Use Data

We use personal data to answer inquiries, review uploaded files for resolution, crop, and profile suitability, discuss size and paper options, prepare quotes and test print arrangements, record approvals, produce printed items, arrange payment, manage local delivery or collection, maintain customer records, and comply with legal and accounting obligations. We also use limited technical data to secure the site, prevent misuse, and improve basic functionality.

Processing is limited to the operational needs of the studio and the website.

02 · Sharing

Sharing With Partners

We may share personal data with payment processors, delivery or collection partners, IT and hosting providers, and other operational service providers that assist with website operation, communications, file handling, and order fulfilment. These parties are expected to process data only on our instructions or for their own independent role where applicable, and to use appropriate safeguards.

Service providers receive only the information needed for their assigned function.

03 · Legal basis

Legal Disclosure

We may disclose personal data where required to comply with law, court orders, lawful requests from public authorities, or to protect rights, safety, and security. We may also share information when necessary to establish, exercise, or defend legal claims.

Legal disclosures are limited to what is required or properly requested.

Data category

Data We Collect

We may process identification and contact details, order and inquiry content, uploaded image files, file specifications such as resolution, crop, size, and paper preferences, proofing and approval records, payment and billing information, delivery or collection details, and technical data such as device, browser, and log information. We do not seek to collect more data than is reasonably needed for inquiry handling, print preparation, production, delivery, and recordkeeping.

The categories collected depend on the service request and the information needed to complete it.

Collection source

Sources of Data

We receive personal data from website forms, email messages, file uploads, proof review exchanges, payment steps, and delivery or collection arrangements. We may also generate data internally from order handling, file-preflight checks, and service logs, and we may receive limited technical data through cookies and similar tools used on the site.

Most data comes directly from the person placing an inquiry or order.

Cookie usage

Types of Cookies

We may use strictly necessary cookies for site operation, session cookies for form and navigation continuity, and limited preference or analytics cookies if enabled. These tools are used to support security, remember basic settings, and understand how the site is used. We do not rely on cookies to make decisions with legal or similarly significant effects.

Cookie use is limited to standard website functions and basic measurement where enabled.

User control

Cookie Controls

Where cookies are used, users may manage them through browser controls and, where available, site-level preference tools. Disabling some cookies may affect form handling, session continuity, or other site functions that depend on them.

Browser settings can be used to limit non-essential cookies.

User Rights

Your Rights

Depending on the circumstances, individuals may have rights to access their data, correct inaccurate information, request deletion, object to certain processing, or ask for restriction or portability. Some requests may not be granted where retention or processing is required by law or necessary for the performance of the service.

Available rights depend on the legal basis and the type of processing involved.

Requests

How to Make a Request

To exercise a privacy right, a person should provide enough information for us to identify the relevant record and understand the request. We may ask for additional details where needed to confirm identity, protect against misuse, or determine whether an exception applies. If a request cannot be fully satisfied, we will explain the reason in general terms.

Requests are reviewed in a practical order and may need supporting information.

Data Retention

We keep personal data only for as long as needed to handle the inquiry or order, complete production and delivery, maintain business records, resolve disputes, and meet legal, accounting, or tax obligations. When data is no longer required, it is deleted, anonymised, or otherwise handled in a way that prevents further use, subject to applicable retention rules.

Retention is tied to the purpose for which the data was collected and any legal duty to keep it.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services, processing activities, or legal requirements. The revised version will apply from the date shown in the updated policy, and material changes may be highlighted through the site or other reasonable notice methods.

The policy may be revised when our processing practices or legal duties change.

Privacy email

support@jetfalconsort.living

Privacy phone

+39 312 397 3188

Postal address

Via Bruno Buozzi 28, 10024 Moncalieri

Privacy contact